Privacy Policy

Effective Date: March 27, 2026 

Last Updated: March 27, 2026 

 This Privacy Policy describes how Premier Caregiving. We collect, use, and protect your information when you use our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. 

  1. Information We Collect

Personal Information 

When you use our services, we may collect the following personal information: 

  • Full name, Email address, and Phone number 
  • Mailing address and Date of birth 
  • Medical information and health records 
  • Emergency contact and Insurance information 
  • Payment information 

Usage Information 

We automatically collect certain information when you visit our website, including: 

  • IP address and Browser type/version 
  • Device information and Operating system 
  • Pages visited, time spent, and referring website addresses 

 

  1. SMS and Text Messaging Information

Mobile Information Protection: No mobile information will be shared with any parties for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any parties. 

  • Opt-In Data: Text messaging originator opt-in data and consent will not be shared with any parties, except for aggregators and providers of the text message services who facilitate the delivery of our SMS communications. 
  • Purpose: If you opt in, we use your number solely for appointment reminders, care updates, health/safety alerts, and schedule updates. 
  • Opt-Out: You can opt out at any time by texting “STOP” to our shortcode. 

 

  1. How We Use Your Information

We use the collected information to: 

  • Provide and maintain caregiving services and develop care plans. 
  • Coordinate healthcare services and communicate with providers/family. 
  • Process payments and comply with legal/regulatory requirements. 

Note: We do not sell your personal information. 

 

  1. HIPAA Compliance

Premier Caregiving is committed to protecting your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA). 

  • Safeguards: We maintain appropriate technical and physical safeguards to protect your Protected Health Information (PHI). 
  • Your Rights: You have the right to access, amend, and receive an accounting of disclosures regarding your health information. 

 

  1. Data Security & Retention

We implement industry-standard measures including: 

  • Encrypted data transmission and storage. 
  • Access controls and regular security assessments. 
  • Retention: We keep records only as long as necessary to fulfill care services or comply with legal medical record retention laws. 

 

  1. Your Privacy Rights

Depending on your location, you may have the right to: 

  • Access or request correction of your data. 
  • Request deletion of your personal information. 
  • Opt out of marketing or withdraw consent. 
  • California Residents: Under the CCPA, you have specific rights to know how your data is used and the right to non-discrimination for exercising those rights. 

 

  1. Contact Us

If you have any questions regarding this Privacy Policy, please contact us: 

Premier Caregiving Email: info@premier-caregiving.com  

Website: https://premier-caregiving.com/  

  

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